A 5-star luxury hotel adopted a fully integrated smart automation system.
At a landmark 5-star property in Ras Al Khaimah, technology and hospitality move as one. Symphony delivered a smart automation system designed to elevate the guest experience, reduce operational costs, and ensure sustainability without compromise.
Intelligent Room Control
Each guestroom was equipped with Lutron Smart Control Units to unify lighting, curtains, and HVAC. Occupancy sensors and keycard triggers ensure the room adapts the moment a guest enters, while curated scene settings — Welcome, Relax, Sleep — transform the space with a single touch.
Centralized Harmony
Integration with the hotel’s Building Management System (BMS) and Property Management System (PMS) creates seamless communication between front-end and back-end. Guests enjoy intuitive control via in-room tablets or voice commands in multiple languages, while staff manage rooms remotely through concierge or management dashboards.
Results That Matter
The impact was immediate and measurable:
- 20% less energy consumed per room
- 40% fewer guest comfort complaints
- A consistently luxurious, effortless experience across every stay
In this hotel, smart automation isn’t just a feature — it’s part of the atmosphere.
Featured Products
Lutron Palladiom HVAC Controls & Thermostat
Questions?
Not at all. Everything integrates into one dashboard, giving staff instant access to rooms and guest preferences, while reducing the need for manual adjustments.
Automation ensures that lights, HVAC, and shading adapt automatically when rooms are unoccupied. In this project, energy use per room dropped by 20%.
Yes. Every project includes the Symphony Handbook — a clear, room-by-room reference for staff and management. We also provide in-person orientation during handover, and our dedicated support team remains available whenever assistance is needed.
Absolutely. The system can expand from individual rooms to entire floors, with the flexibility to add new features over time.